FillYourShiftRefund Policy
Effective date: July 23, 2026
30-day money-back guarantee
We want you to be confident using FillYourShift. If you are not satisfied with your subscription for any reason, you may request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed through Stripe. To request a refund, contact our support team at support@fillyourshift.com with your order details. We will respond to refund requests within 2 business days.
Refund eligibility
Refunds are available for first-time subscription purchases within the guarantee period. Refunds are issued to the original payment method. If you have upgraded or changed plans, the refund period applies from the date of the most recent charge.
After the refund period
After the 30-day guarantee period has passed, subscription fees are non-refundable for partial-month use or unused seats. You may cancel your subscription at any time from your account settings to prevent future charges.
Contact us
For any questions about refunds, please contact support@fillyourshift.com.